VILLAGE GREEN FESTIVAL 2017 
FAQs

TICKETS

Do I need to get a ticket in advance – or will I be able to get one on the gate on the day?

We are advising people to book tickets in advance to avoid disappointment. We know from previous years that the event is extremely popular.

There are less tickets available this year to ensure that the numbers in the park are kept at a comfortable level throughout the day so we would advise booking as early as possible.

Once all our allotted tickets have gone, there will be no possibility to release any more to ensure we do not exceed the agreed capacity for the event.

Once I have a ticket will I be allowed to go in and out of the event?

Yes.

On arrival to Village Green, your ticket will be scanned. You can leave the Event Site at any time but if you wish to gain re-entry then you MUST OBTAIN A WRISTBAND before leaving at the exit gate and produce it on your return. To gain re-entry you will have to re-join the entry queues.

This year (2017) we will not be giving wristbands on entry

Please note, in order to speed up entry time and to reduce queues – we will not be issuing wristbands on entry to Village Green. On arrival to Village Green, your ticket will be scanned.

You can leave the Event Site at any time but if you wish to gain re-entry then you MUST OBTAIN A WRISTBAND before leaving at the exit gate and produce it on your return.

Will I need to bring I.D for my child?

If your child looks a lot older than they actually are then we MAY ask for their age and some form of I.D.

We will also operate ‘Challenge 25’ at all the festival bars so if you are lucky enough to look under 25 you may be asked for proof of age i.e. photo driving licence or passport If you are lucky enough to look under the age of 25 you may be asked to prove your age. The only accepted forms of ID will be a photo card driving licence issued by the DVLA, passport, or a proof of age card bearing the PASS hologram e.g. Citizen Card or Validate UK Card. No photocopies of any of the listed forms of ID will be permitted.

If I don’t have internet access how do I get a ticket?

The best and easiest way to buy a ticket is online.

However, if you do not have any internet access, you can call Metal on 01702 470700 and we will book it online for you. You will need an email address to do this – so that confirmation of your booking can be sent.

If you cannot order by telephone, there will be a limited number of tickets available from Metal’s house, Chalkwell Hall in Chalkwell Park – and from a number of shops around Southend. For the full list of shops, please email chalkwell@metalculture.com


Is everything free once I am inside the Village Green event?

Yes. All the entertainment is free. We do have market stalls selling arts and crafts and of course food and drinks are not free....


Please remember to read the ‘Ticket Terms and Conditions’ here.

TRAVEL

Is it a good idea to drive to Village Green?

There is no parking within the festival site at Chalkwell Park and very limited residential parking in the surrounding area.

We reserve around a few spaces within the site for blue badge users. These can be booked in advance and will be held until midday on the day. Please call Metal on 01702 470700 for further details.

Why don’t we provide more parking spaces?

Chalkwell Park is a great park. We love hosting Village Green here as it is right in the centre of our community with great access for a lot of people.

The site does not have space to provide large areas for parking and is very well served by public transport.

We advise walking, cycling (there are lots of cycle parks within the park) or public transport. Chalkwell Park is well served by both buses and the c2c train line as follows:-


By bus

Arriva No. 1 (click here for the timetable) and No. 5 (click here for the timetable)

First Bus No. 26, 27, 27A and 28 - click here for the timetables.

By train

For Village Green – alight at Chalkwell Station – Chalkwell Park is a short 8-minute walk from here.

Trains run from London Fenchurch Street Station to Shoeburyness (c2c Rail- click here for timetables) every 20 minutes.


HOW CAN I TAKE PART OR GET INVOLVED

Bands / Musicians

There are 25 spaces on the various music stages that are filled via an application and selection procedure. To enter as a band / solo artist / duo – or other combination, please complete the application form here.

Artists and Makers

There are a number of opportunities for artists and makers to get involved in Village Green. Some are FREE, others have a small cost involved if you are selling artworks or products. For further information, please visit here.

Volunteering and Work Experience

We rely on our huge and happy band of volunteers to make Village Green possible each year. There are a wide range of opportunities to volunteer for those who want to contribute, gain experience in the events field, or just give back something to the community we all live in. For further information and an application form to apply, please visit here.


OTHER KEY INFORMATION

Why are you asking for no glass to be brought into the park?

Broken glass at the end of the day is difficult for our team of litter pickers to deal with. It is also unpleasant for users of the park the next day.

Are dogs allowed inside the event site?

Because of the crowds and the noise we are afraid not. Only assistance dogs will be permitted within the event site.

Will there be any parts of Chalkwell Park open to the general public – outside of the Village Green event?

Yes.

The Rose Gardens (accessible by the Chalkwell Hall entrance to the park in Chalkwell Avenue) will be open. As will the large children’s playground adjacent to the London Road.

Can I bring my own picnic and drink?

We are afraid that due to the un-social behaviour of a few people it is a condition that no alcoholic drinks may be brought into the Event Site. Bag searches will be in operation at the entrance gates and any alcohol found will be confiscated. You will be permitted to bring into the Event Site water and soft drinks, 500ml or under, in sealed plastic bottles or unopened cartons of juice will be permitted. No canned drinks will be permitted on the Event Site.
You can bring your own food but there will be a wide variety of excellent food traders on site.

Please be prepared for changeable weather!

- If it is sunny regularly use a high protection-factor sun cream or block (greater than Factor 20)
- A hat should be worn during hot/sunny spells
- Drink plenty of water throughout the day


Don't forget:

- If you feel at all unwell (sickness, dizziness, headaches etc.) seek immediate medical attention

- If you bring young children why don’t you write your mobile number, but not their name, on their wristband that way if they get lost, we can reunite you much quicker

- We operate ‘Challenge 25’ at the event bars

- Village Green operates a zero tolerance policy to drugs and ‘legal highs’

- Please do not bring BBQ's to the event

- If you bring a camping chair then if the arena’s becomes too busy then you may be asked by a steward to fold it down

- Please do not release Chinese Lanterns, whilst they may look spectacular unfortunately they create a very real fire risk; once launched there is no control over where they might land. They can cause fires and harm livestock.

- Please dispose of your rubbish in the bins. We love our park and our aim is to show no trace we have been there as soon as possible after the event closes!

- When you leave Village Green please be considerate for our neighbours and leave quietly

Finally, please think about arriving early as there will be plenty for you to see and do! We hope you have a great day out at Village Green!

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